UX Research
Foundational Research
Research Goal 1: How do we design a chiropractic care portal for a wide range of users, people ages 18-65, that is easy to use?
Research Goal 2: What features do users need to have in order to have agency over their appointments?
Research Goal 3: What features would users like to have control over for their chiropractic health?
Characteristics of Participants
* All participants have to have visited a health clinic within the last two years.
* All participants have to live in North Carolina
* All participants must have a sustained or chronic pain or injury
* 5 participants must have experienced chiropractic care
* 5 participants must have not experienced chiropractic care but know about it
* Most participants must be younger than 40
* At least 6 participants must be older than 40
Goal Statment
The Centered Client Portal will let users manage their path to recovery from beginning to end on their own terms. This will effect people who suffer with chronic or recurring pain by allowing them to find solutions to their problems quickly without breaking their banks.